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AIGartner: Only 13% of CIOs say their organization sees significant value from AI
AINews1 min read

Gartner: Only 13% of CIOs say their organization sees significant value from AI

Meanwhile, more than half of these executives say pressure to deliver cost savings from AI is mounting.

Big expectations, little value — Gartner: Only 13% of CIOs say their organization sees significant value from AI. A robot hand squeezes a huge sponge with all its strength, and only a single drop comes out.
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What's happening

Gartner research finds that only 13% of CIOs say their organizations see significant or transformational value from AI.

Whose desk it lands on

The executive responsible for AI strategy. Has the organization spelled out in writing when a pilot is rolled out and when it is shut down?

Our view

The CX Brief's interpretation, not a claim made by the source.

As expectations of AI savings rise, being able to stop a low-value project in time is becoming as important as starting a new one. The first step is to write down at the outset which results will keep a pilot going and which will shut it down.

Source

Source:Gartner

Reported by: Gartner Newsroom·October 19, 2026

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