https://thecxbrief.com/haber/canva-kendi-gelistirdigi-ilk-goruntu-uretme-modeli-craft/The CX Brieftr2026-10-29T04:00:00.000ZCanva, kendi geliştirdiği ilk görüntü üretme modeli Craft'ı duyurdu https://thecxbrief.com/haber/cisco-yapay-zeka-ajaninin-isi-gorusme-bittikten-sonra/The CX Brieftr2026-10-29T04:00:00.000ZCisco, yapay zekâ ajanının işi görüşme bittikten sonra da sürdürmesini sağlayan Dialog'u tanıttı https://thecxbrief.com/haber/golden-state-warriors-ringcentral-i-taraftar-iletisiminin-resmi/The CX Brieftr2026-10-29T04:00:00.000ZGolden State Warriors, RingCentral'ı, taraftar iletişiminin resmi yapay zekâ ses platformu seçti https://thecxbrief.com/haber/hilton-yapay-zeka-ajanlarinin-konuk-deneyimini-iyilestirip-maliyeti/The CX Brieftr2026-10-29T04:00:00.000ZHilton, yapay zekâ ajanlarının konuk deneyimini iyileştirip maliyeti düşüreceğini bekliyor https://thecxbrief.com/arastirma/kpmg-ceo-larin-kendi-sirketinin-buyumesine-guveni-yuzde/The CX Brieftr2026-10-29T04:00:00.000ZKPMG: CEO'ların kendi şirketinin büyümesine güveni %84'e çıktı, küresel ekonomiye güveni %65'e düştü https://thecxbrief.com/arastirma/scorebuddycx-iletisim-merkezlerinde-yapay-zeka-icgoru-uretiyor-ama/The CX Brieftr2026-10-29T04:00:00.000ZScorebuddyCX: İletişim merkezlerinde yapay zekâ içgörüsü yaygın, ama koçluk her zaman ardından gelmiyor https://thecxbrief.com/arastirma/signicat-finans-kuruluslarinin-yuzde-79-u-yapay-zeka/The CX Brieftr2026-10-29T04:00:00.000ZSignicat: Finans kuruluşlarının %79'u yapay zekâ ajanlarına hazır, tüketicinin yalnızca %14'ü rahat https://thecxbrief.com/arastirma/signicat-tuketicilerin-yuzde-65-i-finansal-basvuruda-yapay/The CX Brieftr2026-10-29T04:00:00.000ZSignicat: Tüketicilerin %65'i finansal başvuruda yapay zekâdan yardım istiyor, yalnızca %11'i başvuruyu ona bırakıyor https://thecxbrief.com/arastirma/veri-enstitusu-haftalik-market-alisverisinin-yillik-zaman-kaybi/The CX Brieftr2026-10-29T04:00:00.000ZVeri Enstitüsü: Haftalık market alışverişinin yıllık zaman kaybı en az 96 saate ulaşıyor https://thecxbrief.com/arastirma/yapay-zeka-ajanini-yonetme-isi-bilgi-islemden-musteri/The CX Brieftr2026-10-29T04:00:00.000ZYapay zekâ ajanını yönetme işi bilgi işlemden müşteri deneyimi ekibine geçiyor https://thecxbrief.com/en/news/cisco-introduces-dialog-enabling-ai-agents-to-continue/The CX Briefen2026-10-29T04:00:00.000ZCisco introduces Dialog, which lets AI agents keep working after a conversation ends https://thecxbrief.com/en/research/managing-the-ai-agent-shifts-from-it-to/The CX Briefen2026-10-29T04:00:00.000ZThe job of managing AI agents is moving from IT to the customer experience team https://thecxbrief.com/en/research/scorebuddycx-contact-centers-generate-ai-insights-but-few/The CX Briefen2026-10-29T04:00:00.000ZScorebuddyCX: AI insights are common in contact centers, but coaching doesn't always follow https://thecxbrief.com/en/research/signicat-65-percent-of-consumers-want-ai-help/The CX Briefen2026-10-29T04:00:00.000ZSignicat: 65% of consumers want AI help with financial applications, but only 11% would hand the application over to it https://thecxbrief.com/en/research/signicat-79-percent-of-financial-institutions-ready-for/The CX Briefen2026-10-29T04:00:00.000ZSignicat: 79% of financial institutions ready for AI agents, but only 14% of consumers comfortable https://thecxbrief.com/en/research/veri-enstitusu-annual-time-lost-to-weekly-grocery/The CX Briefen2026-10-29T04:00:00.000ZVeri Enstitüsü: Weekly grocery shopping adds up to at least 96 hours lost a year https://thecxbrief.com/haber/oracle-musteri-deneyimi-yazilimina-yapay-zeka-ajanlariyla-calisan/The CX Brieftr2026-10-28T04:00:00.000ZOracle, müşteri deneyimi yazılımına yapay zekâ ajanlarıyla çalışan beş uygulama ekledi https://thecxbrief.com/haber/salesforce-yapay-zeka-ajanlarinin-kalitesini-ve-maliyetini-denetleyen/The CX Brieftr2026-10-28T04:00:00.000ZSalesforce, yapay zekâ ajanlarının kalitesini ve maliyetini denetleyen yeni araçlar duyurdu https://thecxbrief.com/haber/walmart-chatgpt-icindeki-alisverisin-kendi-sitesinden-cok-daha/The CX Brieftr2026-10-28T04:00:00.000ZWalmart, ChatGPT içindeki alışverişin kendi sitesinden çok daha az satışa dönüştüğünü görüp bu yoldan çekiliyor https://thecxbrief.com/arastirma/forrester-yapay-zeka-ajanini-bastan-engelleyen-degil-yetkili/The CX Brieftr2026-10-28T04:00:00.000ZForrester: Yapay zekâ ajanını baştan engelleyen değil, yetkili ajanı kötü niyetliden ayırmayı öğrenen banka kazanacak https://thecxbrief.com/arastirma/surveymonkey-abd-li-tuketicilerin-yuzde-79-u-yapay/The CX Brieftr2026-10-28T04:00:00.000ZSurveyMonkey: ABD'li tüketicilerin %79'u yapay zekâ ajanı yerine insanla görüşmeyi tercih ediyor https://thecxbrief.com/en/news/oracle-adds-five-ai-agent-applications-to-customer/The CX Briefen2026-10-28T04:00:00.000ZOracle adds five AI agent applications to customer experience software https://thecxbrief.com/en/news/salesforce-announces-new-tools-to-audit-ai-agent/The CX Briefen2026-10-28T04:00:00.000ZSalesforce announces new tools to audit AI agent quality and cost https://thecxbrief.com/en/news/walmart-pulls-back-from-chatgpt-shopping-after-finding/The CX Briefen2026-10-28T04:00:00.000ZWalmart pulls back from ChatGPT shopping after finding in-chat shoppers convert at a far lower rate than shoppers on its own site https://thecxbrief.com/en/research/forrester-banks-that-win-will-learn-to-separate/The CX Briefen2026-10-28T04:00:00.000ZForrester: The banks that win will learn to tell authorized AI agents from malicious ones, not block them outright https://thecxbrief.com/en/research/surveymonkey-79-percent-of-us-consumers-prefer-speaking/The CX Briefen2026-10-28T04:00:00.000ZSurveyMonkey: 79% of US consumers prefer speaking with a human over an AI agent